Frequently asked questions
What is property management software?
Property management software is a program designed to help property managers manage residential and commercial properties on behalf of their owners.
There are two types of property management software: server-based software and cloud based software. However, the benefits of cloud property software far outweigh the benefits of server-based software.
Typically, property management software has trust accounting, maintenance, inspections, communication and reporting features. Learn more about essential features.
Why do property managers need software?
When you have less than five properties under management, using spreadsheets for property management is inexpensive and easy. Anything more than that and you would greatly benefit from using property management software to automate repetitive tasks and eliminate the risk of human error.
A great property management system like PropertyMe helps property managers stay compliant, increase efficiency, grow their rent roll and provide a better service offering to their clients.
How much does property management software cost?
We offer the most transparent pricing in the market. The cost of property management software depends on the size of your portfolio.
Compared to other property management software systems in Australia, PropertyMe is the most feature-rich and cost efficient. There are no hidden costs and no lock-in contracts.
Pricing starts from $160 + taxes per month for up to 100 properties on the Basic plan and from $300 + taxes per month for up to 200 properties on the Standard plan.
Additionally, there is a one-off onboarding price that varies depending on your monthly plan. Learn more about our pricing
Who uses property management software?
PropertyMe is loved by over 5,800 agencies internationally. Each day, our property management software is used by:
- Property managers
- Agency owners
- Real estate agencies
- Real estate investors
- Rental property owners
As a PropertyMe subscriber, how do I get support?
PropertyMe has a wide range of support options to help you find the answers you need as quickly as possible. These include:
- Unlimited online training
- Knowledge Base
- Email support
- Log a support ticket
- Live chat
- Answer bot
- Request a call back
- PropertyMe community
Is my property management data secure?
PropertyMe has enterprise-grade security to protect your client and portfolio data. Here are some ways we ensure top-level security:
- Bank-grade encryption
- Layered architecture
- Two-factor authentication
- Sign-in notifications
- Sensitive alert emails
- Granular user management options
- Automatic lockout
- Security in the cloud
- Security audits and updates
